Help desk Specialist

Job Description

Provide technical support for computer systems, software, and hardware.
Maintain the daily performance of computer systems.
Walk customers through the problem-solving process.
Follow up with customers to ensure the issue has been resolved.
Gain feedback from internal customers about computer usage.

 

Job Requirements

At least 1 years of experience in a similar position.
Strong knowledge and experience in the following domains (installations, troubleshooting, and issue resolutions):
Proficiency with all current versions of Windows (including installations and general support)
Office 365
Windows servers including Active Directory, DFS, DNS, DHCP, etc.
Network and switch management – an advantage
Experience with supporting 24/7 manufacturing production – an advantage

 

Skills:

Ability to work independently Self-managed and self-learning
Great inter-personal ability and teamwork
Able to work under pressure and meet deadlines
Responsible, reliable, and loyal.
Quick learner.

Job Locations
Ability to travel to both company branches Modiin and Rehovot

Job Category: IT
Job Type: Full Time
Job Location: Rehovot Modiin

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